Privacy Policy
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Cozy Home Services, may collect from you, and how it is used. By using our website, cozyhvac.net you are accepting the practices described in this policy.
Information Collection
We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Information Use
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
Consent
By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (707) 388-8077 or via mail Attn: Privacy Officer, 875 Cotting Ln. Suite H, Vacaville, CA 95688.
SMS Communications
At Cozy Home Services (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, particularly when communicating with you via SMS through our ServiceTitan platform. Information Collection We collect personal information when you interact with our services, including (but not limited to) your name, phone number, and any other information you provide to us via SMS or our website.
This information is used to provide you with service updates, promotions, and assistance related to your generator needs. Use of Your Information The personal information we collect is used solely for our legitimate business operations, such as: Providing service updates, reminders, or special offers Sending promotional messages Answering your inquiries or requests We do not sell, trade, or share your personal information with third parties for their marketing purposes. Your information helps us improve our customer service and communication with you. Data Sharing We do not share your personal data with any third parties for marketing or promotional purposes. However, we may share necessary information with trusted service providers who assist us in delivering our services (e.g., IT support, SMS platforms, scheduling software). These third parties are obligated to protect your data and use it only in ways that align with this Privacy Policy. Opt-Out Instructions If you wish to stop receiving SMS communications from us, you can opt out at any time by texting one of the following keywords: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. Once you opt out, you will no longer receive SMS messages from us.
Contact Us If you have any questions or concerns about your personal information or this Privacy Policy, you can contact us at:
Email: admin@cozyhvac.net
Website: https://www.cozyhvac.net/
Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be posted on our website with an updated effective date. By using our services and opting in to receive SMS communications, you consent to the practices described in this Privacy Policy.
